Shipping policy

Thank you for shopping at 7Vintage!

Free Shipping We are pleased to offer free standard shipping on all orders worldwide.

Order Processing Time We process and prepare all orders within 1–3 business days (Monday to Friday, excluding public holidays). During peak seasons or periods of high order volume, processing time may take a little longer. We will notify you by email if there is any significant delay.

Shipping & Delivery Time All orders are shipped via standard international shipping. Delivery times are estimates only and begin after your order has been dispatched.

  • Standard Shipping: 7–21 business days (Most customers receive their orders within 7–17 days, as shown at checkout)

Please allow up to 25 business days for delivery to remote areas or during busy periods. Actual delivery times may vary due to customs processing, carrier schedules, weather, holidays, or other factors beyond our control.

Tracking Information Once your order ships, you will receive a shipping confirmation email with a tracking number (if available). You can track your package using the link provided in the email or on the carrier’s website.

Note: Some local postal services may offer limited or delayed tracking updates.

International Orders & Customs For international shipments, you may be responsible for any customs duties, import taxes, VAT/GST, or other fees imposed by your country. These charges are not included in the shipping cost (which is free) and are the responsibility of the buyer. We are not responsible for delays caused by customs clearance.

Important Notes

  • We are not liable for any shipping delays caused by carriers, customs, weather, or other unforeseen events.
  • Please ensure your shipping address is complete and accurate when placing your order. We cannot be responsible for packages delivered to an incorrect address provided by the customer.
  • If you need to change your shipping address after ordering, please contact us as soon as possible.

Damaged or Lost Packages If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the outer packaging and the item. If your order is lost in transit, please reach out and we will assist you with the carrier’s claims process in accordance with our Refund Policy.